There is an inevitability about incidents. When they happen, employees often don’t know what to do next, who to call, or what process to follow. Senior management needs to have confidence that incidents are being managed in a consistent manner to enable meaningful analysis of trends and highlight risk. A best practice approach needs to be applied to collecting information and documenting remediation as the incident response unfolds. Many people forget that their remediation and incident response activities have to be reported to governance committees and regulators in the weeks following an incident.

The new MetaIncident module provides end users with a straightforward, systematic process for reporting incidents within the MyCompliance platform. It also provides Admin users with the ability to consistently assess, prioritise and manage the lifecycle of an incident from detection to closure, automating communication with key audiences.  Dashboards and reporting satisfy regulators and governance committees and provide insight on where additional training could boost defences against the actual threats impacting the organisation. Ask your Account Manager about MetaIncident today!